BLADE LAB Lumbar Pillow with Memory Foam

Model: BLADE LAB Lumbar Pillow

Material: Suede Velvet Fabric 

Lumbar pillow: Memory Foam

Dimension: W71.5cm x D75cm x H125.5-132cm

*Please check the Installation Instruction carefully and Do Not fully tighten all screws until assembly is completed*

1. Warranty is effective on the date of delivery.

2. Notify us through contact our customer services team and provide any relevant images and videos within 7 days from the date of detecting defects.

3. For new unit(s), please notify us before assembly. Once assembly is complete, the warranty will not cover physical damage(s).

4. Any repaired or replaced part(s) will be covered for the remaining warranty period.

 

Coverage of Warranty 

1. Incomplete set of parts after receiving the product.

2. Any defect(s) of the product after receiving. 

3. Significant defect(s) of the mechanical part(s) such as hydraulics, recline mechanism, and tilt mechanism.

4. For our smart desk  - malfunction in the lifting motor.

 

Not covered under the warranty 

1. Normal wear and tear of leather.

2. Damage (s) on the chair’s nylon/metal base or PU wheels

3. Damage (s) on armrests, such as breaking

4. Physical damage(s) on any parts of the chair (except upon arrival)

5. Natural disaster,  including but not limited to fire, flood, or property collapse.

6. Damage(s) resulting  from alteration and modification

7. Damage (s) caused by self-assembly or improper assembly, or usage that derives from the Guided User Manual.

8. Expenses for return delivery for inspection and replacement.